Refund Policy

Last updated: 13 October 2026.

This policy covers MakerBudget software subscriptions, not purchases from stores connected to MakerBudget. The public demo and Free plan do not charge subscription fees. Paid subscriptions are not yet available; this policy applies when paid subscriptions launch.

First subscription payment

We offer a full refund of your first paid subscription payment if you request it within 14 calendar days of the payment date. You do not need to give a reason, and using the service does not remove this guarantee.

Monthly renewals and cancellation

Paid plans renew monthly until cancelled. Cancel before the next renewal through the subscription-management link in your Paddle receipt or at Paddle buyer support. You can also contact us for help. Cancellation stops future renewals; access normally continues until the end of the paid period. Cancellation alone does not refund an existing charge.

Renewal payments and unused portions of a billing period are not routinely refundable. If a renewal was unintended, contact us promptly, preferably within 14 days, so the request can be reviewed. This does not restrict any applicable legal right or Paddle's authority to issue a refund.

Billing mistakes and service problems

Contact us if you notice a duplicate or incorrect charge, or a material problem that prevents use of the purchased service. We will investigate and arrange an appropriate correction or refund where warranted. Mandatory remedies remain available regardless of the first-payment guarantee.

How to request a refund

Email support@makerbudget.com with your account email, payment date and Paddle transaction or receipt reference. Never send your password or full payment-card details. You may also request a refund directly at paddle.net.

Paddle payments

For subscriptions purchased through Paddle, Paddle is the merchant of record and processes refunds. Its Refund Policy and Buyer Terms also apply. Refunds normally return to the original payment method; processing and bank posting times vary. A full refund ends the paid access covered by that payment.

Your rights and policy changes

Nothing here limits mandatory consumer rights, including applicable withdrawal rights and remedies for defective services. Any greater protection required by law or provided by Paddle remains available. The policy in effect when a payment was made applies to that payment; later changes will not reduce existing rights.

Questions: support@makerbudget.com.